Privacy Policy

1

Introduction

At Doredent Özel Ağız ve Diş Sağlığı Hizmetleri Ltd. Şti. (“Doredent”), the privacy and security of your personal data is among our highest priorities. This privacy policy has been prepared to explain the purposes for which personal data collected through www.doredent.com is processed and how it is protected.

2

Personal Data Collected

When you visit our website or use our services, the following data may be collected:

First name and surname
Phone number
Email address
IP address and cookie data
Appointment and treatment-related information
Message content

3

Purposes of Processing

The data collected is processed for the following purposes:

Booking and managing appointments
Delivering treatment processes
Maintaining patient communication
Providing information and reminders
Meeting legal obligations
Improving the website experience

4

Transfer of Personal Data

Your personal data may be transferred to the following parties in accordance with the Turkish Personal Data Protection Law (KVKK):

Authorised public institutions and organisations
The Ministry of Health and related systems
Software and technology providers we work with

5

Data Collection Methods

Your personal data is collected through the following channels:

Website forms
Phone and WhatsApp communication
Digital scanning and treatment systems
Cookies

6

Cookie Policy

Cookies are used on our website to improve user experience:

Analysing site performance
Remembering user preferences
Optimising advertising and marketing activity

7

Retention Period

Your personal data is retained for the periods set out in applicable legislation and for as long as the service relationship requires. At the end of that period, it is securely deleted, destroyed, or anonymised.

8

Data Security

At Doredent, we take the following measures to protect your personal data:

SSL security infrastructure
Authorisation and access control systems
Up-to-date software and security measures

9

Your Rights

Under the KVKK, you have the following rights:

To learn whether your data is being processed
To request correction or deletion
To object to processing

10

Updates

This policy may be updated where necessary. The current version takes effect on the date it is published on our website.