Privacy Policy
Prepared in accordance with the Personal Data Protection Law (KVKK) regulations.
1
Introduction
At Doredent Özel Ağız ve Diş Sağlığı Hizmetleri Ltd. Şti. ("Doredent"), the privacy and security of your personal data are among our top priorities. This privacy policy has been prepared to explain how personal data collected through www.doredent.com is processed and protected.
2
Personal Data Collected
The following data may be collected when you visit our website or use our services:
- First and last name
- Phone number
- Email address
- IP address and cookie data
- Appointment and treatment-related information
- Message content
3
Purposes of Data Processing
Collected data is processed for the following purposes:
- Creating and managing appointments
- Carrying out treatment processes
- Facilitating patient communication
- Sending informational notifications and reminders
- Fulfilling legal obligations
- Improving website experience
4
Data Transfers
Your personal data may be transferred to the following parties in compliance with the Turkish Personal Data Protection Law (KVKK):
- Authorized public institutions and organizations
- Ministry of Health and related systems
- Software and technology service providers
5
Data Collection Methods
Your personal data is collected through the following channels:
- Website forms
- Phone and WhatsApp communication
- Digital scanning and treatment systems
- Cookies
6
Cookie Policy
Cookies are used on our website to enhance user experience:
- Analyzing site performance
- Remembering user preferences
- Optimizing advertising and marketing activities
7
Retention Period
Your personal data is retained for the duration required by applicable legislation and the service relationship. Once the retention period expires, data is securely deleted, destroyed or anonymized.
8
Data Security
At Doredent, we take the following measures to protect your personal data:
- SSL security infrastructure
- Authorization and access control systems
- Up-to-date software and security measures
9
Your Rights
Under the Turkish Personal Data Protection Law (KVKK), you have the following rights:
- Learning whether your data is being processed
- Requesting correction or deletion of your data
- Objecting to the processing of your data
10
Updates
This policy may be updated as necessary. The current version is effective from the date it is published on our website.
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