1. THE RIGHT TO BENEFIT FROM THE SERVICES IN GENERAL:
Every individual who applies to health institutions, regardless of language, race, belief, gender, physical, intellectual and social characteristics, has the right to benefit from available diagnosis, treatment and rehabilitation opportunities at the highest level.
2. RIGHT TO BE INFORMED AND TO REQUEST INFORMATION:
Patients have the right to receive information about all processes of diagnosis and treatment and the possible course of the disease, and to see and obtain documents regarding their diagnosis and treatment, through themselves or their legal heirs. Patients have the right to receive free information from physicians about preventive health services if they wish.
3. THE RIGHT TO SELECT AND CHANGE THE HEALTH CARE INSTITUTION AND ITS PERSONNEL:
Our patients have the right to know, choose and change the identities, duties and titles of the physicians, nurses and other healthcare personnel responsible for their treatment.
4. RIGHT TO APPLY, COMPLAINT AND FILE A LAWSUIT:
The patient has the right to take into account his/her complaints, initiate, review and finalize the complaint mechanism, and be informed of the outcome.
5. THE RIGHT TO FULFILL RELIGIOUS OBLIGATIONS:
Our patients have the right to freely fulfill their religious obligations, regardless of religious differences and as long as they do not interfere with treatment.
6.RIGHT TO REFUSE, SUSPEND AND CONSENT THE TREATMENT:
Apart from medical and legal obligations, the patient has the right to be informed about the course of his disease, diagnosis and treatment methods to be applied, the benefits of the treatment and alternative treatments, if there are possible risks, and to obtain his consent.
Except for cases required by law and the responsibility for any negative consequences that may arise belongs to the patient, the patient has the right to refuse or request that the treatment planned or being applied to him/her be stopped.
7. THE RIGHT TO Dignity and Comfort:
The patient has the right to undergo examination, learn diagnosis and receive treatment in a respectful, kind, compassionate and friendly environment, at all times, under all circumstances, while preserving his/her individual dignity.
8. RIGHT TO PRIVACY:
Patients have the right to request to be in an environment that provides sufficient visual and auditory privacy during their consultation with their physician and examination. All information obtained during the diagnosis and treatment phase provided by individuals applying to institutions is kept confidential even after death. This information is disclosed to the relevant authority with the express permission of the patient or his/her heirs or in accordance with the court decision. Patients have the right to their own files and copies at every stage of their diagnosis and treatment. Unless there is a medical necessity and the patient gives permission, information regarding his/her private and family life cannot be obtained for any reason.
